If you notice that your Malwarebytes scan not working properly, it can leave your device vulnerable to threats. A non-functioning scan may fail to detect malware, freeze during scanning, or not start at all. Resolving these issues quickly ensures your system remains protected.
This guide explains common reasons why Malwarebytes scans stop working and how to fix them effectively.
Why Is Malwarebytes Scan Not Working?
Several factors can prevent Malwarebytes from scanning correctly:
Outdated software version
Corrupted installation files
Conflicts with other antivirus programs
Insufficient system permissions
Incomplete malware definition updates
System performance issues
Identifying the cause is the first step toward restoring proper scanning functionality.
Common Malwarebytes Scan Problems
Users may experience different types of scan issues, including:
Scan Won’t Start
Clicking “Scan” does nothing or shows an error message.
Scan Freezes or Stuck
The scan begins but stops responding midway.
Scan Crashes the Program
Malwarebytes closes unexpectedly during scanning.
Scan Takes Too Long
The scan runs unusually slow compared to normal performance.
How to Fix Malwarebytes Scan Not Working
Follow these troubleshooting steps:
Restart Your Device
A simple restart can resolve temporary software glitches.Update Malwarebytes
Make sure you are running the latest version of Malwarebytes. Updates include bug fixes and improved malware definitions.Run as Administrator (Windows)
Right-click the Malwarebytes icon and select “Run as Administrator” to ensure proper permissions.Disable Conflicting Antivirus Software
Other security programs may interfere with Malwarebytes scanning. Temporarily disable them and try scanning again.Check for System Updates
Ensure your operating system is updated for compatibility with the latest Malwarebytes version.Reinstall Malwarebytes
If the problem persists, uninstall Malwarebytes completely and reinstall it from the official website.Clear Temporary Files
Remove temporary system files that may slow down or interrupt scanning.
Additional Tips for Smooth Scanning
Schedule regular scans during low system usage.
Keep real-time protection enabled for continuous monitoring.
Ensure your device has enough free storage space.
Avoid running heavy programs while scanning.
Maintain stable internet connectivity for updates.
When to Contact Support
If Malwarebytes scan still isn’t working after troubleshooting:
Note any error messages displayed.
Check your subscription status if using Premium features.
Contact Malwarebytes support with detailed information about the issue.
Providing specific details helps technical support resolve the issue faster.
Benefits of Fixing Scan Issues
Restores full malware detection and removal
Ensures real-time protection functions correctly
Improves overall system performance
Prevents security vulnerabilities
Maintains continuous protection against new threats
Final Thoughts
Experiencing Malwarebytes scan not working can be concerning, but most issues can be resolved with simple troubleshooting steps. Updating the software, checking system compatibility, and resolving conflicts often fix the problem quickly.
Keeping Malwarebytes functioning properly ensures your device remains protected from malware, ransomware, and other cyber threats. Regular maintenance and updates will help prevent future scanning issues and maintain reliable security performance.